The panic button
A simple, rugged SOS button worn by the worker. It does one thing, and does it reliably: pressed, it sends the alarm.
Lone Worker SOS
Lone worker safety for remote Australia
A panic button that reaches help from where mobile coverage ends. When a lone worker presses SOS, help is already moving.
Working alone shouldn't mean working out of reach
Across Australia, people work alone every day: at reservoirs and pump stations, on mine benches, in rail cuttings, along transmission easements, in back paddocks and deep in national parks. Many of those places have no mobile signal. If something goes wrong, the hardest part is often simply letting someone know.
Lone Worker SOS closes that gap. A rugged panic button sends the alarm, the work vehicle carries it out of the valley, and a control centre sees who needs help and where, in seconds.
Under Australia's model Work Health and Safety Regulations (regulation 48), a business must manage the risks to remote or isolated workers, including providing a way to communicate with them effectively. Lone Worker SOS gives you that link where a phone can't. Read our guide to working alone laws in Australia.
One press. Everything else happens together.
Lone Worker SOS is one continuous response, not a checklist. The alarm, the relay, the console and the dispatch all move at once.
The vehicle is the network
A long-range radio gateway in the work vehicle hears the button across the site, so the alarm doesn't depend on a phone tower.
Out by satellite
Where mobile can't reach, the vehicle sends the alarm out by satellite. If every link drops, the alarm is held and forwarded the moment one returns.
The alarm console
Control sees who pressed, which button, where the alarm was received and a live map. They acknowledge, open the playbook, and reach the team by chat, text or pager.
AI assist
AI ranks the nearest available responders, so the operator can dispatch the right one with a single click.
Help is moving
The responder gets the route and a radio brief from the operator. Every action is logged, from the press to the arrival.
See the system
From the button on a worker's vest to the operator's screen, everything works together the moment SOS is pressed.
Lone worker scenarios
The same system across six Australian settings. Each one is a short, narrated 3D walkthrough of a real-world kind of emergency.
Water utilities
Reservoir pump station
A field worker slips on a wet spillway at a remote reservoir, out of mobile range.
Watch the scenario
Mining
Open-pit bench
A rockfall on a bench of an open-pit mine, deep below any phone signal.
Watch the scenario
Rail
Remote rail cutting
A track worker slips on loose ballast in a cutting. Trains are held either side.
Watch the scenario
Power networks
Transmission easement
A line worker slips on a rocky slope at a tower deep in the ranges. The line is placed on hold.
Watch the scenario
Agriculture
Back paddock
A quad bike tips over in a gully on a remote station, hours from town.
Watch the scenario
National parks
Creek crossing
A ranger falls on wet rocks deep in a gorge with no road access. The helicopter goes.
Watch the scenarioBuilt for the people who work furthest out
- Water and wastewater
- Mining and quarries
- Rail maintenance
- Electricity networks
- Agriculture and stations
- National parks and forestry
- Local councils
- Field service crews
Lone worker panic button questions
What is a lone worker panic button?
A small device a person working alone can press to call for help. With Lone Worker SOS, pressing the button sends an alarm to a control centre, which sees who needs help and where the alarm was received, and dispatches a responder.
Is Lone Worker SOS a duress alarm?
Yes. A duress alarm, or personal duress alarm, is a device a worker uses to call for help in an emergency. Lone Worker SOS is a wearable duress alarm built for places beyond mobile coverage: one press of the panic button sends the alarm to a control centre.
Does it work without mobile coverage?
Yes. That is what it is built for. The button talks to a long-range radio gateway in the work vehicle, and the vehicle sends the alarm out over mobile where there is signal, or by satellite where there isn't. If every link is down, the alarm is held and forwarded as soon as one returns.
What happens when the SOS button is pressed?
The alarm reaches the control centre console. The operator sees the worker, the button and where the alarm was received on a live map, acknowledges it, follows the playbook, and dispatches the best-placed responder, ranked by AI assist. The responder gets the route and a radio brief, and every action is logged.
What does the button itself do?
One thing: when pressed, it sends the alarm. It is deliberately simple, so there is nothing to configure or get wrong in an emergency.
What does Australian law require for people who work alone?
Under the model Work Health and Safety Regulations (regulation 48), a business must manage the risks of remote or isolated work and provide a system of work that includes effective communication with the worker. Victoria has its own OHS laws. See our guide to working alone laws in Australia.
Who can use Lone Worker SOS?
Any organisation with people working alone or in isolated places: utilities, mining, rail, energy networks, agriculture, national parks, councils and field service teams across Australia.