The panic button
A simple, rugged SOS button worn by the worker. It does one thing, and does it reliably: pressed, it sends the alarm.
Lone Worker SOS
Lone worker safety for remote Australia
A panic button that reaches help from where mobile coverage ends. When a lone worker presses SOS, help is already moving.
Working alone shouldn't mean working out of reach
A lone worker is anyone whose work keeps them out of reach of help, because of where, when or how they work. Across Australia, people work alone every day: at reservoirs and pump stations, on mine benches, in rail cuttings, along transmission easements, in back paddocks and deep in national parks. Many of those places have no mobile signal. If something goes wrong, the hardest part is often simply letting someone know.
Lone Worker SOS closes that gap. A rugged panic button sends the alarm, the work vehicle carries it out of the valley, and a control centre sees who needs help and where, in seconds.
It is a lone worker alarm built for remote Australia: a worn SOS button that reaches help where a phone can't, and an alarm console where the operator acknowledges each alarm and dispatches the right responder.
Under Australia's model Work Health and Safety Regulations (regulation 48), a business must manage the risks to remote or isolated workers, including providing a way to communicate with them effectively. Lone Worker SOS gives you that link where a phone can't. Read our guide to lone worker safety in Australia, or compare the options in duress alarms and panic buttons and lone worker app or SOS button.
One press. Everything else happens together.
Lone Worker SOS is one continuous response, not a checklist. The alarm, the relay, the console and the dispatch all move at once.
The vehicle is the network
A long-range radio gateway in the work vehicle hears the button across the site, so the alarm doesn't depend on a phone tower.
Out by satellite
Where mobile can't reach, the vehicle sends the alarm out by satellite. If every link drops, the alarm is held and forwarded the moment one returns.
The alarm console
Control sees who pressed, which button, where the alarm was received and a live map. They acknowledge, open the playbook, and reach the team by chat, text or pager.
AI assist
AI ranks the nearest available responders, so the operator can dispatch the right one with a single click.
Help is moving
The responder gets the route and a radio brief from the operator. Every action is logged, from the press to the arrival.
See the system
From the button on a worker's vest to the operator's screen, everything works together the moment SOS is pressed.
Lone worker scenarios
The same system across six Australian settings. Each one is a short, narrated 3D walkthrough of a real-world kind of emergency.
Water utilities
Reservoir pump station
A field worker slips on a wet spillway at a remote reservoir, out of mobile range.
Watch the scenario
Mining
Open-pit bench
A rockfall on a bench of an open-pit mine, deep below any phone signal.
Watch the scenario
Rail
Remote rail cutting
A track worker slips on loose ballast in a cutting. Trains are held either side.
Watch the scenario
Power networks
Transmission easement
A line worker slips on a rocky slope at a tower deep in the ranges. The line is placed on hold.
Watch the scenario
Agriculture
Back paddock
A quad bike tips over in a gully on a remote station, hours from town.
Watch the scenario
National parks
Creek crossing
A ranger falls on wet rocks deep in a gorge with no road access. The helicopter goes.
Watch the scenarioBuilt for the people who work furthest out
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Water and wastewater
Reservoirs, pump stations and treatment plants, often well beyond town.
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Mining and quarries
Pit benches, haul roads and processing sites below any phone signal.
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Rail maintenance
Track, cuttings and corridors far from the nearest station.
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Electricity networks
Towers, substations and transmission easements across the ranges.
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Agriculture and stations
Back paddocks, bores and fence lines, hours from the homestead.
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National parks and forestry
Rangers and crews in gorges, forests and along fire trails.
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Local councils
Outdoor staff working alone on roads, reserves and depots.
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Field service crews
Technicians on their own at remote sites and assets.
Lone worker alarm and panic button questions
What is a lone worker?
A lone worker is anyone whose work isolates them from the help of other people, because of where they work, when they work or the nature of the work. Australia's model WHS Regulations call this remote or isolated work.
What is a lone worker alarm?
A lone worker alarm is a device a person working alone uses to call for help. With Lone Worker SOS, it is a worn panic button: pressing it sends the alarm to a control centre, even from beyond mobile coverage.
What is a lone worker panic button?
A small device a person working alone can press to call for help. With Lone Worker SOS, pressing the button sends an alarm to a control centre, which sees who needs help and where the alarm was received, and dispatches a responder.
Is Lone Worker SOS a duress alarm?
Yes. A duress alarm, or personal duress alarm, is a device a worker uses to call for help in an emergency. Lone Worker SOS is a wearable duress alarm built for places beyond mobile coverage: one press of the panic button sends the alarm to a control centre.
Does it work without mobile coverage?
Yes. That is what it is built for. The button talks to a long-range radio gateway in the work vehicle, and the vehicle sends the alarm out over mobile where there is signal, or by satellite where there isn't. If every link is down, the alarm is held and forwarded as soon as one returns.
What happens when the SOS button is pressed?
The alarm reaches the control centre console. The operator sees the worker, the button and where the alarm was received on a live map, acknowledges it, follows the playbook, and dispatches the best-placed responder, ranked by AI assist. The responder gets the route and a radio brief, and every action is logged.
What does the button itself do?
One thing: when pressed, it sends the alarm. It is deliberately simple, so there is nothing to configure or get wrong in an emergency.
What is lone worker monitoring?
Lone worker monitoring means someone is ready to receive a lone worker's call for help and act on it. With Lone Worker SOS, alarms arrive on the control centre console, where the operator acknowledges each one and dispatches a responder.
What kinds of lone worker device are there?
Common lone worker devices include wearable panic buttons, smartphone apps, two-way radios and satellite communicators. Lone Worker SOS uses a worn panic button with a radio gateway in the work vehicle, so the alarm does not depend on a phone tower.
Should we use a lone worker app or a panic button?
An app can suit people who carry a phone and work within mobile coverage. A worn panic button suits places with no coverage and emergencies where one press matters. See our guide: lone worker app or SOS button.
What does Australian law require for people who work alone?
Under the model Work Health and Safety Regulations (regulation 48), a business must manage the risks of remote or isolated work and provide a system of work that includes effective communication with the worker. Victoria has its own OHS laws. See our guide to lone worker safety in Australia.
Who can use Lone Worker SOS?
Any organisation with people working alone or in isolated places: utilities, mining, rail, energy networks, agriculture, national parks, councils and field service teams across Australia.
Lone worker safety guides
Plain-English guides for planning lone worker safety in Australia.
Law and policy
Lone worker safety in Australia
What WHS law requires for remote or isolated work, a working alone risk assessment, and what a lone worker policy covers.
Read the guide
Alarms
What is a duress alarm?
Personal duress alarms and panic buttons explained: the main types, and what to check before choosing one.
Read the guide
Choosing
Lone worker app or SOS button?
What a phone app does well, where it falls short beyond mobile coverage, and when a worn button is the better choice.
Read the guide